Privacy Policy

Effective Date: 1 July 2026

At Uncharted Islands, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

a) Contact details (e.g. name, email address, phone number)

b) Booking information (e.g. tour preferences, dates, number of guests)

c) Payment details (processed securely via third-party providers)

d) Website usage data (e.g. IP address, browser type, pages visited via cookies/analytics tools)

2. How We Use Your Information

We use your information to:

a) Process and manage bookings

b) Communicate with you about your experience

c) Respond to enquiries

d) Improve our website and services

e) Send occasional updates or offers (if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary to deliver our services, such as:

a) Payment providers

b) Booking platforms

c) Partner venues (e.g. wineries or restaurants, where required for your booking)

All third parties are expected to handle your data securely.

4. Cookies and Analytics

Our website may use cookies to understand how visitors use our site and improve your experience.

You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

6. Your Rights

Under New Zealand privacy law, you have the right to:

a) Access the personal information we hold about you

b) Request corrections if your information is inaccurate

c) Withdraw consent for marketing communications at any time

To make a request, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Uncharted Islands

Email: info@unchartedislands.co.nz

Phone: +64 (0) 21 565 829

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.